TERMS AND CONDITIONS
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If this isnt your best cycle ever and you followed every step of my strategy of my Exit Plan Masterclass and you can prove it you get a full refund.
TERMS AND CONDITIONS
Crypto Crew LLC
Last Updated on August 25, 2025
Acceptance of Terms and Conditions
THESE TERMS AND CONDITIONS (“TERMS”) ARE A LEGALLY BINDING TERMS BETWEEN YOU (“YOU”, “YOUR” OR “USER”) AND CRYPTO CREW LLC (“WE”, “US”, OR “COMPANY”), THE OWNER AND OPERATOR OF THE COMPANY’S WEBSITE (https://cryptocrewuniversity.com/) (“PLATFORM”). THIS AGREEMENT STATES THE TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE PLATFORM. BY ACCESSING AND USING THE PLATFORM, YOU ARE INDICATING THAT YOU ACCEPT, AND AGREE TO COMPLY WITH THE TERMS. IF YOU DO NOT ACCEPT THE TERMS, YOU ARE NOT PERMITTED, AND YOU MUST NOT, ACCESS OR USE THIS PLATFORM.
Personal Information/Privacy Policy
You agree to provide accurate, current, and complete information when and as required for accessing and using this Platform. The Company’s Privacy Policy explains how your personally identifiable information is collected, used, and disclosed. You agree to be bound by the terms of the Company’s Privacy Policy which can be found at the following link [https://cryptocrewuniversity.com/privacy/]. We respect your privacy and will use information provided by you only in accordance with the Terms and the Privacy Policy.
Eligibility
You must be at least eighteen (18) years old to use the Platform. You represent and warrant to us that your registration and use of the Platform is in compliance with any and all applicable laws and regulations, and you will not use the Platform for any illegal purposes.
Your Account and Registration
To access our services, courses, material, information, or data available through this Platform, you will need to register and open an account which will require you to provide, among other things, your name, and a valid email address, for you to create a unique username and password. When creating this account, you represent and warrant that all registration information is complete, true, and accurate in all respects and that you will maintain and promptly update such information to keep it complete, true, and accurate. You shall protect and maintain the confidentiality of your password and are solely responsible for all activities that occur under your account. You agree to not let anyone else access your account and to notify us immediately of any unauthorized use of your account or any other breach of security.
You may cancel your account at any time by contacting and requesting termination from info@cryptocrewuniversity.com, subject to Section 6 and any applicable terms and conditions. You agree that your account is not terminated unless and until you have received email verification from the Company confirming the termination of your account. We may terminate or suspend your account without notice or liability if you violate any provisions set forth in the Terms or if any information you provide is incomplete, untrue, or not accurate.
Free Courses and Paid Courses; Payment; Refund; and Tax
Free Courses and Paid Courses
Our Platform provides various educational and informational courses related to stock or cryptocurrency trading strategies and investment, which may include indicators, alerts, videos, or newsletters. You may order any course, bundle of courses or subscription package, membership services available on our Platform, either for free (“Free Courses”) or for a fee (“Paid Courses”) at the prices as listed on our Platform. Free Courses and Paid Courses are collectively referred to as “Courses.” Subscription based services are often referred to as a “Membership.” Such Paid Courses or Memberships may be offered as a flat fee for a bundle of courses or based on your monthly, annual, or otherwise agreed upon subscription length to the Platform as offered by the Company. All Courses and content thereof are subject to change from time to time by and in the sole discretion of the Company. Please visit our Platform for detailed information about the Courses, including scope, content, and fees of such Courses. After your order of any Courses, and payment of fees in the case of Paid Courses, you will have the right to access such Courses and materials related to such Courses. To the extent applicable and in the event, you register for a subscription or membership service to our Platform, you have the right to access the content and materials of such course so long as you are current in your subscription payments to the Company. For the avoidance of doubt, for a subscription, your right to access will terminate upon failure to pay at any time. The access for Paid Courses will not start until our receipt of your payment of fees for such Paid Courses.
Payment
You agree to pay the fees for the Paid Courses you selected and ordered on the Platform at the listed price for such Paid Courses. You hereby authorize the Company to bill your payment instrument at the listed price of such Paid Courses, and you further agree to pay any charges so incurred. From time to time, we may change fees for our Paid Courses or subscription-based services at our own discretion. Any increase in charges or fees of the Paid Course will not apply to the Paid Courses you have already ordered and paid for.
Presently, all payments for Paid Courses will be made through PayPal, Bitcoin, Ethereum, or credit cards (“Third Party Payment Provider”). For the purpose of process of payment, users shall register and create their valid accounts in Third-Party Payment Provider and provide their valid credit, debit card or bank account information to Third-Party Payment Provider. If you choose to pay fees for Paid Courses by Bitcoin and Ethereum, you should bear all the risk of fluctuation of value of such Bitcoin and Ethereum you paid, i.e., if the value of Bitcoin or Ethereum you paid decreases during the period between the time of your payment and the time when the process of your payment is completed, you should pay us extra fees that equal the decreased value of such Bitcoin and Ethereum you paid. If you submit a credit, debit, or payment account number or other payment information upon registration, you authorize and give us and our Third-Party Payment Provider permission and direct us and our Third-Party Payment Provider to retain such information and to charge any fees to such payment method. We may charge fees for any subscription in advance on a monthly or yearly basis, depending on your subscription length.
If users do not wish to pay all fees for Paid Courses one time, we also offer users Payment Plans which allows users to pay fees in installments (please refer to our Platform for details). If you choose payment via certain Payment Plans, you will not have access to all of content of Paid Courses at once, but only have access to certain content of Paid Courses, the value of which will correspond to the fees you already paid. Payment plans are different from subscription-based services.
Subscription based products or services will allow user access to specific content which is separate from our free courses and paid courses while the subscription is active. Once the subscription is paused or cancelled for any reason, all content associated with the subscription service will no longer be accessible at the end of your current billing period.
The Company reserves the right (but not the obligation) upon notice of any potential fraud, unauthorized charges, or other misuse of the Platform, to place on hold any payment of fees for Paid Courses or refunds or arrange for Third-Party Payment Provider to do so.
You will also be responsible for paying any taxes and handling fees that may apply to any purchase and you authorize the Company or any Third-Party Payment Provider that the Company engages to charge you for any such taxes and fees.
Refund Policy and Cancellations
All payments by users of the Platform are final, non-refundable, non-partially refundable and non-transferable. All payments referred to herein shall not be refundable under any circumstances. If you cancel a subscription-based service you will not be refunded, however, your subscription will not be renewed at the next billing cycle. All Subscription service cancellations will invoke loss of website, content, indicator, and platform access for paid content within the subscription portal.
Payment Plans and subscription-based services will attempt to process your payment on the designated due date agreed to when signing up. If your payment fails to process our protocol for payment retries may include a retry 12 hours later, 24 hours and 36 hours after the designated due date. If payment has not been processed fully within 36 hours your payment plan or subscription will be cancelled. If a subscription-based product fails to complete payment within 36 hours your subscription will not renew, and content access will be revoked.
Taxes
If you select to purchase Paid Courses, you agree to pay fees and all taxes associated with the access or use of such Paid Courses, including, if applicable, any sales tax the Company believes in good faith that it is required to collect, the Company may collect taxes (e.g., sales tax or value added tax (“VAT”) on any transaction where it reasonably believes that tax collection is required. Where the Company believes in good faith that VAT collection is required for any Paid Courses, VAT will be calculated and added once your billing information is provided. You will indemnify and hold the Company harmless against any and all claims by any tax authority for any underpayment of VAT, and any penalties and/or interest thereon. The Company is unable to provide you with any tax advice and you should consult your own tax advisor.
Use of Platform
Subject to your compliance with the Terms, the Company hereby grants you a limited, personal, revocable, non-transferable, non-sublicensable, and non-exclusive license to access the Platform and use the content (including but not limited to any Courses or other downloadable or accessible educational materials), information, data, text, images, logos, icons, graphics, interfaces, Platform design, documents, lectures, displays, quizzes, presentation materials, audio, and video clips, and any other materials displayed on the Platform (collectively, the “Content”), solely for your personal, non-commercial use and educational purpose, including accessing and downloading certain data depending on Courses you subscribe and purchase. You may not copy, modify, reproduce, retransmit, publicly display, or perform, distribute, or otherwise use the Content except as expressly set forth in the Terms. You may not remove any copyright or other proprietary notices from any Content. If you breach any term of the Terms, your authorization to use the Platform and Content automatically terminates without notice to you.
You hereby represent and warrant that you will not, and will not induce or encourage any third-party to: (a) attempt to disable or circumvent any security mechanisms used by the Platform or otherwise attempt to gain unauthorized access to any portion of the Platform or any other systems or networks connected to the Platform, or to any server of Company or its third-party service providers, by hacking, password “mining,” or any other illegal or unlawful means; (b) use any “deep-link,” “page scrape,” “robot,” “spider,” or other automatic device, program, algorithm or methodology, or any comparable manual process, to access, acquire, copy or monitor any portion of the Platform or any Content; (c) use any device, software or routine to interrupt or interfere with, or attempt to interrupt or interfere with, the proper operation and working of the Platform or with any other person’s use of the Platform; (d) track or seek to trace any information on any other person who visits the Platform; use the Platform or Content for, or in connection with, any illegal purpose, to solicit, facilitate, encourage, condone, or induce any illegal activity, or as otherwise prohibited by the Terms or applicable laws, rules or regulations; (e) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of any proprietary software used to provide or maintain the Platform or any Content or that is otherwise applicable to the Platform or any Content; (f) remove, obscure or alter any legal notices, including without limitation notices of intellectual property rights appearing in or on the Company’s proprietary information or any materials delivered to you by Company; or (g) reproduce, distribute, display, modify or make derivative uses of the Company’s proprietary information or the Content, or any portion thereof (except for any Content for which you have been given written permission), except as expressly provided herein; (h) You agree that the Company reserves the right to suspend or terminate your Campus account or your access to all or part of the Service if: (1) you materially or repeatedly breach this Agreement; (2) we are required to do so to comply with a legal requirement or a court order; or (3) we reasonably believe that there has been conduct that creates liability, harm, threat or extortion of any user, other third party; (i) We will notify you with the reason for termination or suspension by the Company unless we reasonably believe that to do so: (1) would violate the law or the direction of a legal enforcement authority; (2) would compromise an investigation; (3) would compromise the integrity, operation or security of the Service; or (4) would cause harm to any user, other third party.
When you use the Platform and the Content, you agree to abide by Crypto Crew Community Guidelines.
Intellectual Property Rights
You hereby acknowledge and agree that the Company or its licensors own, control, or possess all legal right, title, and interest in and to the Platform and all Content, including but not limited to any copyrights, trademark rights, patent rights, moral rights, and other intellectual property and/or proprietary rights therein, whether such rights are registered or unregistered, and wherever in the world those rights may exist. Your use of the Platform or access to the Content does not grant or otherwise confer to your ownership of any kind in the Platform or any Content that you may access on or through this Platform.
The Company asserts its full rights as copyright owner of all material, video or voice recording that has been captured of any volunteer/community member/person/s, processed and/or produced by the Company, whether or not such material forms part of a finished project. The copyright of all produced material is solely owned by the Company and is protected under H.K Law. In alignment with H.K Law, the first legal owner of copyright is the Company, the content creator and not the volunteer/community member/person/s captured in video or voice recording unless otherwise agreed to in writing signed by both parties. Unauthorized use is strictly prohibited.
Third-Party Platforms
The Platform may provide links to third-party websites or apps such as Coinigy, Tradingview, Binance, Facebook, Twitter or Instagram that are not owned or controlled by the Company (the “Third-Party Platforms”), including but not limited to partners or sponsors of the Company. We provide such links as a convenience to you. We do not review, approve, endorse, or make any representations about such Third-Party Platforms, the companies or persons who own and operate them, or any information, software or other products and services made available through such Third-Party Platforms, or any results that may be obtained from using them. If you decide to access any such Third-Party Platforms linked to the Platform, you are solely responsible for your activities conducted in connection with such Third-Party Platforms. Your use of Third-Party Platforms is subject to the terms of use and privacy policies located on the Third-Party Platforms which may be different from the Terms or our Privacy Policy and, therefore, we recommend that you review such Third-Party Platforms’ privacy policies.
Disclaimer of Warranties; No Investment Advice; Content; No Guarantee of Performance; No Academic Credit
Disclaimer
The Company cannot and does not represent or warrant that the Platform, the Content, or its server will be accurate, error-free, uninterrupted, free from unauthorized access (including third-party hackers or denial of service attacks), or otherwise meet your requirements.
THE PLATFORM AND CONTENT ARE FURNISHED TO YOU “AS IS” AND WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS, STATUTORY OR OTHERWISE, OF ANY KIND. THE COMPANY, ON BEHALF OF ITSELF AND ITS LICENSORS, SUPPLIERS AND THIRD-PARTY SERVICE PROVIDERS, AND EACH OF THEIR RESPECTIVE OFFICERS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY THE “CRYPTO CREW PARTIES”): (A) EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE; (B) DOES NOT REPRESENT OR WARRANT THAT THE PLATFORM OR CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE PLATFORM OR CONTENT WILL BE TIMELY, UNINTERRUPTED, STABLE OR SECURE; (C) DOES NOT REPRESENT OR WARRANT THAT THE PLATFORM OR CONTENT WILL BE ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED; AND (D) DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS REGARDING THE USE OF THE PLATFORM OR CONTENT IN TERMS OF THEIR ACCURACY, RELIABILITY, TIMELINESS, COMPLETENESS OR OTHERWISE. YOUR USE OF THE PLATFORM, CONTENT OR PLATFORM IS ENTIRELY AT YOUR OWN DISCRETION AND RISK AND YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE PLATFORM OR CONTENT.
No Recommendations or Investment Advice
The Crypto Crew Parties are neither licensed nor qualified to provide investment advice. The Company provides you with Courses as well as trading information and news in crypto markets for informational and educational purpose only and does not make recommendations or offer investment advice of any kind. No content or other information you obtained through the Platform or from us is intended as securities brokerage, investment, tax, accounting, or legal advice, as an offer or solicitation of an offer to sell or buy cryptocurrencies or securities. Users should be aware of the extremely high risks involved in the Cryptocurrency market. The Company recommends that users desiring to trade or invest in cryptocurrencies do so cautiously and in consultation with their qualified financial, legal, and tax advisors. You are solely responsible for evaluating the merits and risks associated with the use of any Content provided through the Platform or by us before making any decisions based on such Content. You agree not to hold any Crypto Crew Party liable for any possible claim for damages arising from any decision you make based on the Content or other information made available to you through the Platform or by us. Past performance data or historical data should not be construed as indicative of future results.
Content
Any content posted on the Platform is published as of its stated date or, if no date is stated, the date of first posting. The Company has undertaken any duty to update any such information.
The Company does not prepare, edit, or endorse Content obtained from any third-party sources (“Third-Party Content”). The Company does not guarantee the accuracy, timeliness, completeness, or usefulness of Third-Party Content, and is not responsible or liable for any content, advertising, products, or other materials on or available from third-party sites.
You will not hold the Company or any Crypto Crew Party liable in any way for (a) any inaccuracy of, error or delay in, or omission of the Content; or (b) any loss or damage arising from or in connection with i) an error or delay in the transmission of such Content; ii) interruption in any such Content due either to any negligent act or omission by any party to any “force majeure” (e.g., flood, extraordinary weather conditions, earthquake or other act of God, fire, war, insurrection, riot, labor dispute, accident, action of government, communications or power failure, equipment or software malfunction), or iii) to any other cause beyond the reasonable control of the Company, or iv) non-performance.
Content is provided exclusively for personal and noncommercial access and use. No part of Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to any other computer, server, web site or other medium for publication or distribution or for any commercial enterprise, without the Company’s express prior written consent.
The Content and Platform shall not be considered a solicitation to any person in any jurisdiction where such solicitation would be illegal.
No Guarantee of Performance
We may publish on our Platform testimonials or descriptions of past trading experience and performances by our users. In our Courses, our tutors or lecturers may also share their own trading experience and performance. You acknowledge hereby that the performance results in these published testimonials or descriptions are NOT typical, are not indicative of future results or performance, and are not intended to be a representation, warranty or guarantee that similar results will be obtained by you. You also acknowledge hereby that our tutors or lecturers’ experience with crypto trading is NOT typical, nor is the experience of users featured in testimonials. You further acknowledge that you know they are experienced traders, and your results may differ materially from them due to many factors. We do not track the typical results of our current or past users.
AS A PROVIDER OF EDUCATIONAL COURSES, WE DO NOT WARRANT OR GUARANTEE ANY PERFORMANCE RESULTS BY YOU AFTER YOU COMPLETE ANY OF OUR COURSES.
No Academic Credit
The Company is not an accredited educational institution. Your participation in, or completion of, any Course does not confer any academic credit. Nothing in the Terms or otherwise through the services offered by us through the Platform, enrols you in any educational institution or in any course offered by any such institution.
Limitation of Liability
IN NO EVENT SHALL ANY CRYPTO CREW PARTY BE LIABLE TO YOU, OR ANY THIRD-PARTY, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOSS OF VALUE OF THE PLATFORM OR CONTENT, LOSS OF THE USE OF THE PLATFORM OR CONTENT, OR DAMAGES ARISING FROM ANY DECISION YOU MAKE BASED ON THE CONTENT OR OTHER INFORMATION MADE AVAILABLE TO YOU THROUGH THE PLATFORM OR BY US, WHETHER BASED ON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION, BREACH OF CONTRACT OR TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE OR STRICT LIABILITY), EVEN IF AN CRYPTO CREW PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTHING IN THIS SECTION 11 SHALL EXCLUDE OR LIMIT ANY CRYPTO CREW PARTY’S LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW, IN WHICH CASE, SUCH CRYPTO CREW PARTYS’ LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
Indemnification
You hereby agree to defend, indemnify, and hold harmless each Crypto Crew Party from and against, any and all losses, liabilities, damages, and/or claims (including, without limitation, attorney’s fees, and costs) arising from:
- your use or inability to use of the Platform or any Content.
- a breach of these Terms by you, your employees, contractors, or agents.
- a breach of any applicable law by you, your employees, or agents; and
- any action against Company by a third-party as a consequence of any of the above.
Choice of Law; Dispute Resolution; Class Action Waiver
Choice of Law
The validity, interpretation, and performance of the Terms shall be controlled by and construed under the laws H.K. without regards to its conflicts of laws principles.
Dispute Resolution/Acknowledgment of, and Terms to, Arbitration
Except as prohibited by law, any dispute or controversy regarding the enforcement or interpretation of these Terms will be resolved through binding arbitration under the Consumer Arbitration Rules of Hong Kong. THE PARTIES UNDERSTAND THAT BY AGREEING TO ARBITRATE DISPUTES THEY ARE WAIVING ANY RIGHT THEY MIGHT OTHERWISE HAVE TO A JURY TRIAL. This arbitration provision is not intended to modify or limit the right of the parties to seek equitable relief, such as an injunction or attachment, through judicial process, which will not be deemed a waiver of the right to demand and obtain arbitration
Class Action Waiver
Any arbitration under the Terms will take place on an individual basis; class arbitrations and class actions are not permitted. Neither you nor the Company has the right to act as a class representative or participate as a member of a class of claimants with respect to any claim.
General Terms
Entire Terms
These Terms and any other terms or privacy policies referenced herein are the entire Terms between you and the Company and supersedes any prior Terms or understanding regarding anything connected to that subject matter.
Amendment; Modification
The Company may add to, change, or remove any part of the Platform, including, without limitation, any Content, at any time without prior notice to you. We also reserve the right to modify these Terms at any time. When we make changes to the Terms, we will revise the “Last updated” date at the top of the Terms, and we will notify you of the changes by prominently posting a notice of such changes on the Platform and/or be sending you an email. We encourage you to review the Terms whenever you visit the Platform. By continuing to access and use the Platform after any such changes have been posted, you are indicating your acceptance of such changes, even if you have not reviewed the changes.
Electronic Communications
Whenever you visit our Platform, send emails to us, you are communicating with us electronically. For that reason, you also consent to receive communications from us electronically via email or mobile phone SMS. We will communicate with you by email (if you have provided your email address to us), or by SMS mobile phone communication (if you have provided your mobile phone number to us) by posting notices on our Platform or by such other means as we may determine from time to time. You agree that all terms, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing to the extent permitted by applicable law. You may at any time chose to OPT OUT of email communications by sending us an email to info@cryptocrewuniversity.com to unsubscribe and remove you from our platform or reply ‘STOP’ to SMS communication to unsubscribe from our SMS updates.
Waiver
The Company’s failure to exercise, partially exercise or delay in exercising any right or remedy under the Terms shall not operate as a waiver or estoppel of any right, remedy, or condition.
Severability
If any provision of the Terms is held invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected or impaired.
Assignment
you may not assign or otherwise transfer your rights, or delegate your performance, under the Terms to a third-party without the Company’s prior written consent. The Company may assign or transfer its rights or delegate any performance under the Terms to any third-party in its sole discretion.
Comments and Concerns
The Platform is operated by Crypto Crew LLC. Any feedback, comments, requests for technical support, and other communications relating to the Platform should be directed to: info@cryptocrewuniversity.com.
Best Cycle Ever Guarantee – Refund Terms & Conditions
Plain‑English Summary
If this isn’t your best cycle ever, and you (1) fully complete and document every step of the Exit Plan Masterclass strategy across your whole portfolio, and (2) prove with verifiable blockchain and historical evidence that your prior cycle strategy performed better, you’ll receive a full refund under these Terms.
To qualify for a refund under the “Best Cycle Ever” guarantee, the purchaser (“Client”) must fully comply with all the conditions outlined below. These terms verify good‑faith effort, protect against fraud, and ensure fairness. All claims are subject to strict verification. Non‑compliance with any part of these terms voids eligibility.
Course Completion Requirements
- Client must complete 100% of all course modules within 12 months of purchase.
- All quizzes, homework, and assignments must be completed and submitted through the course platform.
- Completion must be time‑stamped and verifiable through the platform’s backend (LMS).
Strategy Implementation
- Client must follow every step of the strategy across their full portfolio (not a single asset).
- Proof of execution must include:
- – Blockchain wallet addresses showing holdings before, during, and after the strategy.
- – Evidence of entries, exits, allocations, and rebalancing activity.
- – Logs/notes showing when and how every step was executed.
Historical Benchmark Requirement
- Client must submit verifiable evidence of a prior cycle exit from 2021 or 2017.
- Evidence must include public blockchain addresses, transaction records, documented sell methodology, and proof the strategy was applied across the full portfolio (not one coin).
Outcome Comparison
- Client must show the historical strategy outperformed the course strategy.
- Requires total ROI calculations with on‑chain proof (screenshots alone are insufficient).
- Comparisons must be net of fees and include tax implications where applicable.
Submission & Timing
- Refund requests must be submitted within 30 days of the defined end of the current market cycle, as set by our internal timeline.
- Claims submitted before documented completion of the full strategy are not eligible for review.
Fraud & Abuse Prevention
- Screenshots alone will not be accepted as valid evidence.
- All submitted data must be verifiable via public blockchain explorers.
- Wallets must show consistent history; newly generated addresses without prior activity are grounds for denial.
- Any falsified data results in permanent loss of eligibility and potential legal action.
Final Determination
- The Company reserves the sole and exclusive right to determine refund eligibility.
- Refund decisions are final; no appeals or resubmissions.
- If criteria are met, the full course fee will be refunded within 30 business days.
Agreement
- By enrolling in the course, Client agrees to these Terms and acknowledges full understanding of the refund policy.
Audit and Verification Rights
- We may request brokerage statements, transaction logs, platform analytics, or equivalent third‑party records for verification.
No Refunds for Strategic Deviation
- Any deviation from the core “When to Exit” strategy (even partial), including mixing in external advice or custom tactics, voids the guarantee.
Confidentiality of Strategies
- All materials and strategies in the Masterclass are proprietary. Reverse‑engineering, redistribution, or resale disqualifies eligibility.
One‑Time Refund Eligibility
- Each customer is eligible for one refund claim across all programs; multiple refund attempts are not permitted.
Time‑Sensitive Evidence Submission
- All documentation for a refund claim must be submitted with the claim and no later than 30 days after the defined cycle end.
- Late submissions will not be accepted.
Exclusive Remedy
- Refunds under this Guarantee are the Client’s sole and exclusive remedy for dissatisfaction with the program.
Completion Requirement
- Refunds are considered only after full, documented completion of the course and strategy across the Client’s whole portfolio.
- Incomplete participation automatically voids eligibility.
Proof Requirement
- All claims must include complete, verifiable evidence as defined in these Terms; partial or missing documentation results in automatic denial.
Consent at Checkout
- Client affirmatively acknowledges and agrees to these Terms at checkout as a condition of purchase (acceptance is recorded with timestamp, IP, device, and Terms version).
Delivery & Access Evidence
- We record and may submit to payment processors: login history, IPs, device fingerprints, module progress, quiz submissions, download/open events, and support interactions to establish delivery and use.
Identity & Wallet Control Verification
- Upon request, Client must prove control of claimed wallets (e.g., signed on‑chain message or micro‑transaction) and provide identity evidence matching payment details for anti‑fraud purposes.
Chargeback Policy & Breach
- Initiating a chargeback before completion of the Guarantee review is a material breach of these Terms.
- Upon breach: access may be suspended or terminated; we will contest the chargeback and may seek recovery of fees, costs, and outstanding balances to the maximum extent permitted by law.
Payment Plans & Failed Payments
- For installment plans, missed or reversed payments may result in access suspension and referral for collection. Refund eligibility applies only to amounts actually paid and only via the Guarantee process.
License Revocation on Refund
- If a refund is approved, the license to use all program materials immediately terminates. Client must cease use and delete copies of proprietary materials.
Arbitration; Class Action Waiver; Governing Law
- Any dispute relating to the Guarantee or these Terms shall be resolved by binding individual arbitration under the rules of a reputable forum (e.g., AAA/JAMS).
- Client waives the right to participate in class or representative actions.
- Governing law and venue: the laws and courts of [Company State], unless preempted by arbitration rules. (Replace bracketed field with your state.)
Data Use for Dispute Resolution
- Client authorizes the Company to collect, preserve, and share necessary evidence (including logs and verification data) with payment processors and financial institutions solely for dispute resolution and fraud prevention.
Entire Agreement; Severability; Updates
- These Terms (including the Summary) constitute the entire refund agreement. If any provision is unenforceable, the remainder remains in effect.
- We may update the Terms prospectively; the version accepted at purchase controls your claim.